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DISCLAIMER
* We CANNOT commit any fixed time for delivery as mentioned in Special Instructions or otherwise. Deliveries will be made between 7 am to 7 pm on the given date unless agreed otherwise.
1.    Orders received till 4:55 pm IST will be delivered on same day unless delivery date is mentioned.
2.    The delivery will NOT be redirected/ redelivered to any other address in any circumstance.
3.    The above product will be delivered only in the cities mentioned in the List of Serviceable Cities.
4.    We will attempt delivery of the items ONCE. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :
  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.
  • Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
  • Recipient refused the products.
  • Delivered the product at the Gate/ Reception/ Neighbor.
5.    Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered.
6.    The image displayed in indicative in nature. Actual product may vary in shape or design as per the availability.
7.    Flowers To Pune reserves the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non availability of the desired product.
8.    In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date.
9.    No change in instructions can be entertained before minimum of 1 working hour of the date of delivery and acknowledged by our Customer support team.
10.    Orders once placed cannot be cancelled unless requested 1 working day prior of the delivery date.
11.    Flowers To Pune will not entertain any complaint for perishable products like fresh flowers, cake etc. after 48 hours from the time of delivery
12.    Proof of delivery will be provided in case of any dispute in delivery.
13.    Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description shall be delivered.
14.    Request for cancellation of confirmed order can be made up to 1 day prior to the delivery date. You can send cancellation request at info@jackandgill.com
15.    While placing an order, please provide us with the following information for delivery at Hotel / Hospital.

Hotel

  •   Full address of the hotel.
  •   Room No.
  •   Telephone number of the hotel.
  •   Name of Tour company, if applicable.

Hospital

  •  Full address of the hospital.
  •  Ward number or name.
  •  Home address of recipient with phone number.

Paying Guest

  • Full address of the place of delivery
  •  Name of the person and the guardian
  • Time of Delivery
  •  Phone number./Cell number


 
Flowers To Pune will not entertain any complaint for perishable products like fresh flowers, cake etc. after 48 hours from the time of delivery.
18.    If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.
19.    If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception & the order will be assumed as executed. If the person has checked out of the hotel by delivery date, the order will be assumed as executed & no refund will be made in such cases.
For delivery of gift items to Wedding Ceremonies/ Marriage Halls, we may not be able to assure the delivery to the bride and/or bride-groom because of non-accessibility of our delivery team to the couple. However, we shall ensure that the delivery is made to one of the responsible member of host. Also, if possible we shall provide you with the name of the recipient through our order confirmation mail.
* For Midnight Deliveries
1.    Delivery will be made between 11.30 pm to 1.15 am on mentioned / asked delivery date
2.    We deliver on Sundays
3.    The above product will be delivered only in the cities mentioned on the. site
4.    We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :
  •  Delivery not done due to wrong address.
  •  Recipient not available.
  •  Premises locked.
  •  Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
  •  Recipient refused the products.
  •  Delivered the product at the Gate/ Reception/ Neighbor.
5.    Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered
6.    The image displayed in indicative in nature. Actual product may vary in shape or design as per the availability.
7.    Orders received till 4 pm would be only accepted and delivered.
8.    The delivery will NOT be redirected/ redelivered to any other address in any circumstance.
9.    In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date.
10.    In case the product is not delivered due to any of the above reasons, we will inform you about the same .
11.    Flowers To Pune will not entertain any complaint of any order beyond 7 (Seven) days from the date of delivery of the order.
12.    Proof of delivery will be provided in case of any dispute in delivery.
General Disclaimers:
1.    Flowers To Pune retains the right to refuse any order unconditionally.
2.    All claims are subject to the jurisdiction of Court at Chandigarh , India only.
3.    If  Flowers To Pune is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
4.    Flowers To Pune has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, Flowers To Pune  or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.
5.    Genunity of information & interest of making payments:
a.    The customer promises that the information provided to Flowers To Pune is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mentioned at prices in effect when such charges are incurred.
b.    The customer agrees to defend indemnity & hold Flowers To Pune  and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them Flowers To Pune  may modify this agreement from time to time without giving any prior information.

           
DELIVERY LOCATIONS:
AFMC College Akurdi Alandi Road Anand Nagar Anand Park Apte Road Aundh Azad Nagar
Balaji Nagar Balewadi Baner Bavdhan Bhandarkar Road Bhavani Peth Bhosale Nagar Bhosari
Bibvewadi Budhwar Peth Chandan Nagar Chandni Chowk Chinchwad Dhanori Dhayari Fatima Nagar
Ganesh Peth Gokhale Nagar Guruwar Peth Hadapsar Hari Nagar Hinjewadi Indira Nagar Jagtap Dairy
Jangali Maharaj Road Janwadi Jatap Chowk Kalas Kalewadi Kalyani Nagar Karve Nagar Kasarwadi
Kasba Peth Katraj Keshav Nagar Khadki Kothrud Lohegaon Maharshi Nagar Mandai
Mangal Das Road Mangalwar Peth Manjri Mann MG Road Mhaslke Vasti MIT College Model Colony
Mohammadwadi Mohan Nagar Mukund Nagar Mundhwa Nagpur Chawl Nana Peth Narayan Peth Navi Peth
Nigdi Null Stop Panchvati Parvati Pashan Paud Road Phugewadi Phursungi
Pimple Gurav Pingale Vasti Pradhikaran Ramwadi Raviwar Peth Revenue Colony Sadashiv Peth Sade Satra Nali
Sahipar Sahkar Nagar -1 Sahkar Nagar 2 Sakore Nagar Salisbury Park Sanewadi Sangawadi Sangvi
Sanjay Park Sant Patrik Town Sant Tukaram Nagar Sasoon Road Saswad Road Satara Road Senapati Bapat Road Seven Love Chowk
Shanewadi Shaniwar Peth Shaniwarwada Shankar Shet Road Shastri Nagar Shiv Tirth Nagar Shivaji Nagar Shukrawar Peth
Sinhagarh Solapur Somwar Peth Spicer College Subhash Nagar Swargate Tadiwala Talawade
Tathwade Tenajiwadi Thergaon Tilak Road Tingre Nagar Turf Club Undri University
Vadgaonsheri Vidya Nagar Vikas Nagar Viman Nagar Vishrantwadi Wadgaon Budruk Wagholi Wakad
Wakdewadi Wanowrie Wanwadi Warje Yerwada
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